Due Diligence Before Buying a Domain Name

September 1st, 2010

If you’re a domain investor, it’s likely that you’ve either been offered a stolen domain name or seen one advertised for sale, whether you knew it was stolen or not. Buying a stolen domain name can cost the buyer quite a bit of money (once the name is recovered) and it could hurt his reputation if he sells it.

In my opinion, it’s the buyer’s responsibility if he buys a stolen domain name, and all buyers should perform due diligence on a domain name before making the acquisition or risk losing his investment and domain name. Just like with physical property, if a purchase is found to be stolen, the person in possession of it will probably lose it and will likely not see his funds returned (I am sure there are cases where this isn’t true – especially when something is bought in good faith, but it’s an assumption).

There are a lot of seemingly obvious clues that can be seen when a stolen domain name is offered, including ridiculously low price, top domain name offered by a new member of a forum without any previous feedback, or someone emailing you in private with a too good to be true offer. While not all of these necessarily mean a domain name is stolen, they are clues that a buyer should note and should set off red flags.

A buyer should use the Whois History tool offered by DomainTools to see if there are any suspicious changes in the Whois data. For example, if a Whois record seems to remain the same for 10 years and the most recent change notes a simple email address update while the rest of the record is the same, that is a big red flag.

A couple of years ago, I was emailed by someone offering a pretty good domain name at a great price that looked to be owned by a lady in New York, although the contact email had recently changed. I was able to get in touch with the lady shortly after domain investor Richard Lau had already done the same, and she was able to recover her domain name by contacting the registrar. Had I not done due diligence, I could have bought this name, which surely would have been taken from my account and given back to the rightful owner once they determined that it had been pilfered from her account.

Due diligence is especially critical when you are purchasing intangible property like domain names.

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Due Diligence Before Buying a Domain Name

September 1st, 2010

If you’re a domain investor, it’s likely that you’ve either been offered a stolen domain name or seen one advertised for sale, whether you knew it was stolen or not. Buying a stolen domain name can cost the buyer quite a bit of money (once the name is recovered) and it could hurt his reputation if he sells it.

In my opinion, it’s the buyer’s responsibility if he buys a stolen domain name, and all buyers should perform due diligence on a domain name before making the acquisition or risk losing his investment and domain name. Just like with physical property, if a purchase is found to be stolen, the person in possession of it will probably lose it and will likely not see his funds returned (I am sure there are cases where this isn’t true – especially when something is bought in good faith, but it’s an assumption).

There are a lot of seemingly obvious clues that can be seen when a stolen domain name is offered, including ridiculously low price, top domain name offered by a new member of a forum without any previous feedback, or someone emailing you in private with a too good to be true offer. While not all of these necessarily mean a domain name is stolen, they are clues that a buyer should note and should set off red flags.

A buyer should use the Whois History tool offered by DomainTools to see if there are any suspicious changes in the Whois data. For example, if a Whois record seems to remain the same for 10 years and the most recent change notes a simple email address update while the rest of the record is the same, that is a big red flag.

A couple of years ago, I was emailed by someone offering a pretty good domain name at a great price that looked to be owned by a lady in New York, although the contact email had recently changed. I was able to get in touch with the lady shortly after domain investor Richard Lau had already done the same, and she was able to recover her domain name by contacting the registrar. Had I not done due diligence, I could have bought this name, which surely would have been taken from my account and given back to the rightful owner once they determined that it had been pilfered from her account.

Due diligence is especially critical when you are purchasing intangible property like domain names.

WhyPark RSS

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Hump Day Light Humor

September 1st, 2010

When I was in graduate school earning a degree in Direct Marketing, my thought about an ideal first job was to work for Lester Wunderman, the person considered the father of direct marketing (he didn’t go by “Direct Marketing King” although he could have). As it worked out, when I graduated in 2004, I was hired as a Project Manager (and then later promoted to New Business Associate) at Wunderman, the company founded by Lester Wunderman and a part of Y&R Brands.

I was going through some old emails yesterday and I found the email I sent to colleagues announcing that I was leaving the company to start a new position at AIG. I thought I would share it here because I think it’s somewhat humorous.

Hi Everyone,

As many of you know, today is my last day at Wunderman.  My life-long dream of becoming a professional basketball player has finally come true.  After years of practice, I have officially been signed by the New York Knickerbockers of the MBA – not the National Basketball Association, but the MBA – (Midget Basketball Association).  For those of you who are unaware, we play Tuesdays and Thursdays at Madison Square – the Park, not the Garden.  I know that the life of a professional athlete is one filled with money, alcohol and groupies, but I certainly will not forget all of you.

All kidding aside, I wanted to take a moment to tell you all how much I have enjoyed working with you.  I have learned so much from all of you, and am lucky to have had the opportunity to work with you….

Working at Wunderman was a great experience for me, and it allowed me to work on the agency side of the advertising business, which was helpful in my next job. Some days I actually miss working for a fun company like Wunderman, but the advantages of self-employment certainly are great!

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Buying Trademark Domain Names

August 31st, 2010

Anyone who owns or has registered more than a handful of domain names has probably owned one or more names that infringe on the trademark of another company, whether its intentional or unintentional. Figuring out what domain names are dangerous to a domain portfolio is a big part of doing business as a domain investor.

Sometimes blatant trademarks pose no threat because the trademark holder doesn’t seem to care, and other times seemingly generic domain names become issues when overreaching companies attempt to take domain names using the legal system – or threats of the legal system. You need to be aware of the risks involved with domain investing before jumping in head first.

On average, I receive a few emails a month that go something like this: “I own the domain name xyz.com, and I am not sure if it’s a trademark. What do you think?

Although I would love to give my educated opinion when I get those emails, I almost always recommend that the person speak with a lawyer, since I have no legal experience. When I first started buying domain names around 2003, I registered some names that may have infringed on the trademarks of other companies. In fact, I received a couple of cease and desist letters. At different times, I reached out to Brett Lewis and John Berryhill who both gave me very good advice.

If you have real concerns about possible trademark names in your portfolio, it’s best to ask a domain lawyer rather than another domain investor. A domain investor may have some experience with trademark issues, but there’s no substitute for a legal professional. Just like you wouldn’t ask your dentist about a toenail problem, you shouldn’t expect a domain investor to answer your legal questions.

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Breaking: Sedo Brokers Sale of Jerusalem.com for Over Half a Million USD

August 31st, 2010

SedoIn June of 2009, it was reported that Jerusalem.com was purchased for $750,000 (the news was also reported in the Jerusalem Post). The website was used on its own for a while, and I later found it to be forwarding to GoJerusalem.com, which I thought was strange after such a big acquisition.

Just a couple of weeks ago, I noticed that Ryan Colby, one of Sedo’s top domain brokers, announced that Jerusalem.com was privately being offered for sale via his page on Facebook. I inquired about the asking price and learned that it was in the ballpark of half a million US dollars. I was very surprised at this and felt it was a good enough value to pass the information along to a couple of domain investors I know.

Earlier this evening, Ryan updated his Facebook and Twitter pages to announce that the sale of Jerusalem.com had closed at $510,000: “Jerusalem.com: SOLD for $510,000. A glorious geo name in every way.

Since this is breaking news, I don’t have information on the buyer of this great domain name yet, but I am sure Sedo will soon make a more formal announcement with that information.

Congratulations to Sedo and the buyer of this great geographic domain name.

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Why Push to Auction on Sedo Might Be a Bad Idea

August 30th, 2010

SedoFrom my perspective (as an infrequent buyer on Sedo), a seller pushing a domain name to Sedo auction after receiving a private offer is a bad idea, and it may cause the seller to leave money on the table, as I will explain below.

A couple of weeks ago, I made an offer on a domain name that I wanted to buy for somewhere in the $1,000 range.  I don’t have a record of my opening offer, but it was in the ballpark of $500 and the owner’s counter offer was $1,000. Once I received the counter offer, I knew in my head that I was going to buy the domain name, but it was just a matter of how much I would spend, since the owner’s expectation and my expectation were in the same range.

I didn’t want to buy it now for $1,000, figuring that we’d meet somewhere in the middle between our two offers. I counter offered at $688, hoping the owner would either accept the offer or come down somewhere in the $800 range, where I probably would have bought it or countered at $750, with the idea being that I would get it for $200+/- less than what I wanted to pay.

Instead of doing what I expected, the seller sent the domain name to public auction, which is his right to do, although it was annoying to me. If I won the auction, I would either have to pay Sedo to keep the sale private (even more annoying), or my purchase price would be disclosed, thus taking away an advantage when I want to quickly re-sell the domain name.

As the auction came to an end, another bidder jumped in and bid $738. I opted to not outbid this price, and the domain name was sold for $738.  I didn’t want to get carried away in a bidding war, and I didn’t want to allow the owner to make more money by using my private offer as leverage. As the saying goes, I cut my nose to spite my face, but there are plenty of other good deals out there.

Had the domain seller opted to initially reply that $1,000 was his final price, I would have bought it. Instead, he tried to squeeze as much money as possible out of the name by going to auction, and he lost out on $250+. Not a big deal when all is said and done, but it’s 25% left on the table. Had we been talking thousands and not hundreds, that would have been a nice chunk of change.

Pushing a domain name to auction may seem like a good idea to make as much money as possible from a domain name, but this is a real example of where it cost the seller some money.

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Sunny Saturday Afternoon Update

August 28th, 2010

I watched the weather forecast yesterday, and the weatherman said it was the first time he can remember being able to post seven consecutive sunny days on his forecast. There are no clouds expected, and temperatures are in the 80s-9os. Today is suppose to be the best of the bunch, so if you need me, I will be outside.

Just a few updates today:

- I was having some server issues yesterday and last night, but I *think* they might be resolved. I am planning on switching to a new server ASAP, but hopefully a few tweaks and updates on the back end will buy me a couple of days. I want to be sure the site stays live (obviously) and want to ensure it doesn’t impact other sites on the server.

- As a result of the outage (and to test the scheduled post feature which has had problems after WordPress updates), I re-posted yesterday’s article this morning. The article discusses using a newsletter to drive traffic and business, and I’ve updated it a bit since the original posting.

- The article I wrote about Flipping.CO valuing .CO domain names at 4% of .COM values was pretty popular. I want to reiterate that I’ve only invested in 6 names, with one of them Bahamas.CO and another being Elliot.CO. I am sure you can glean from the article that I don’t really have an opinion on .CO values right now and I am not trying to pump them either, although I am happy to see Caribbean.CO sell for over $10k because it’s somewhat of an indicator of the value of Bahamas.CO.

- Some recent secondary market purchases I’ve made include: DengueFeverSymptoms.com, KievNews.com, BirthPhotography.com, ComputerEncryption.com, AllentownLaw.com, and PackageDesigners.com.

- A close friend of mine just had a baby and registered at Buy Buy Baby, a company owned by Bed Bath and Beyond.  I was curious so I checked out ByByBaby.com and ByeByeBaby.com to see who owns those typos. Smartly, BBB owns them, but not so smartly, they don’t seem to be forwarding to the correct website. You’d think if they were smart enough to buy/own the typos, they would forward any traffic to the right place instead of potentially allowing ISPs to monetize the typo pages and potentially send visitors to competitors who are bidding on those keywords. Maybe it’s just temporary, but the typos aren’t working for me right now.

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Good Internet Marketing: Email Newsletter

August 28th, 2010

Waaaay back in graduate school for direct marketing (circa 2003), I learned about the importance of connecting with customers and clients. One of the easiest and best ways to do this is the email marketing newsletter, and I use Constant Contact for that after using their free trial. I want to share a recent example of good direct marketing via newsletter to give you a reminder about how well this works.

On DogWalker.com, I have over 1,100 registered accounts, with around 25% of them having paid listings.  This might seem like a good sales/close rate, but I believe if dog walkers take the time to register on the site, they probably have an interest in signing up for a listing, but I just need to convince them to spend the money.

After 8+ months of being live, I decided to send out the first newsletter a couple of days ago (see screenshot below). The newsletter discussed the current traffic levels on site, the two local marketing efforts done in the last month, and some of the Internet marketing efforts. I also listed the top city searches the site received in the last 30 days, which I think was smart because people can cross-check that list with the number of listings to determine whether their listing will stand out.

Here are the results of the effort so far:

  • Open rate: 28%
  • Opt out rate: 1%
  • Bounce rate: 4%
  • New listings created: 4

All in all, the open rate was pretty strong, especially for the summer. Most importantly though, it netted $200 in revenue, yielded very few complaints, and it opened the door for further communication. It was fairly quick to set up using Constant Contact, and I know they will help you if you run into trouble with the design (my Dad did it for his store and they helped him set up his newsletter a couple of months ago).

If you run a website with subscribers (paid or not), you should have a newsletter. I have the option to use one for my blog, but I generally have too many things going on to create a newsletter for a smaller audience.

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5 with… Rob Monster, CEO of Epik

August 26th, 2010

Most of us have probably heard about Rob Monster’s development company, Epik,  and the company’s development conference from September 15-17 in Seattle, Washington. I had a chance to ask Rob a few questions about the conference that may be of interest to you if you are either thinking about attending or working with Epik.

I know a couple of people have privately expressed concern that it would serve as an infomercial for Epik and/or that only Epik customers would benefit, so I asked Rob about that in the interview below in case you also have concerns about this.

As I blogged about previously, I am using Epik to test one site right now, and I am going to give it a few months before making any judgment. I bought BumperProtectors.com on Snapnames, tried to sell it to an end user without luck, and I opted to use Epik’s services to generate revenue on the site and increase its search engine rankings for future usage.

ES: This is more of a question related to my development with Epik, but it might be helpful to people who also have Epik websites. People can have a look at the stats for BumperProtectors.com and see there isn’t a lot of revenue yet (it hasn’t been live very long). What can I (and others) do to build traffic and revenue to our Epik websites?

RM: The pattern with BumperProtectors.com is fairly consistent with what we see. During the first 30-60 days, the focus is on getting a site fully indexed. With 75 pages indexed, BumperProtectors.com is indexed.  It is also now #10 on Google, i .e. on the bottom of page 1.   This position typically accrues 2-3% of all organic clicks compared to 30% of organic clicks for position #1.    Getting to page 1 in less than 45 days is a good outcome so I would say BumperProtectors.com is definitely on the right track.  I would expect BumperProtectors.com to become a money site when it gets to around position 5, perhaps in the next 30 days or so.

Keep in mind that Bumper Protectors is a category with 3,000 monthly exact searches, or 100 searches per day. As such, a good outcome here is say 30 clicks per day, or 10,000 clicks per year, which at $0.18 per click is still a nice business.  In other words, it is not a question of retiring on BumperProtectors.com but rather assembling a portfolio of 100 of such names.   And fortunately, we find that you can achieve similar results with a hyphenated .com or .net.  This means that it becomes affordable to have 50-100 income-producing sites without having to spend a fortune on domain purchases.

Looking a bit further out for BumperProtectors.com, once the site is #1 or #2 in search, we would suggest to either (1) sell the top-ranked site to a player that is active in the production of bumper protectors, or (2) adding dropship capability, which is something Epik expects to support  on a scalable basis starting in Q4 2010.

ES: Who should attend the Epik conference and what do you hope attendees will learn?

RM: Attendees of the conference can expect to leave with practical knowledge.  Beyond knowledge, I expect attendees will realize that there is a vibrant community of Epik developers who are some of the nicest and most competent people that I have ever met.   These developers are openly sharing what is working for them, while also challenging the Epik team to keep raising the bar.  They are genuine partners in the creation of a better Internet that also happens to serve as a platform for wealth creation and wealth preservation.

Epik DevCon is an ideal opportunity for anyone who wants to build passive recurring income by Acquiring, Developing, Operating and Selling websites.  We believe that capital efficient websites are the single most interesting investment category in existence.  I believe this for the simple reason that the internet economy is growing, even at a time when the offline economy is not.  This means that the raw land of the internet will become more valuable, and the folks who add value to that raw land can expect outsized returns.

ES: Do attendees have to be Epik customers, and is the purpose of the conference to only promote Epik development opportunities, or can people without interest in Epik attend?

RM: The event has ample teaching content that can be applied generically to domain development.  Of course we hope that folks will build on Epik, which is why we offer $500 in Developer Credit to anyone who attends the conference as this does provide an incentive to start building sites on Epik.

The auction on Thursday, September 16, co-sponsored by Moniker will feature 100 developed websites.  Most of these sites are powered by Epik platforms.  Buyers of these developed sites are not required to continue on Epik, and indeed in many cases, if a site is acquired by and end-client, they may well take the site in a different direction.

ES:  What is the most important thing you’d like domain investors to know about Epik?

RM: First and foremost, I think it is important to know that Epik is a true business partner.  From a distance, it is tough to fully appreciate the sense of shared mission that the Epik team has vis-a-vis our development partners who are building on Epik.   The Developers who have been working with Epik since early on know first-hand that Epik is committed to the success of each and every Developer. The Epik team works insanely hard at making sure that we provide compelling return on capital employed.  We fully appreciate that times are tough for folks these days. This is exactly why we take our work so seriously.  The economic safety nets are crumbling and people need to be looking for ways to provide a diversified and sustainable income stream. That is really what Epik is all about — empowering individuals to succeed in a changing world.

ES: How has Epik changed since launch and what’s expected in the future?

RM: Epik has come a long way since Summer 2009.  The vision of a connected web has been with us since day one. What has changed has been the implementation of that vision in the form of money-making websites that leverage the unified architecture or ecosystem (http://www.epik.com/blog/the-epik-ecosystem-at-work.html).

When we launched the first Product Portals in Fall 2009, we still had a relatively immature platform even though we were building on years of prior development and insights.  By Spring 2010, Product Portals were firing on all cylinders. We now have 5,000 product portals and are producing another 200-300 custom product portals per week.

Looking ahead, I expect you will see similar factory-style discipline with the expansion of Directory Portals, Video Portals, as well as new initiatives that we are actively working on in response to Developer demand for scalable development of high potential domain names.

The other area where you will see Epik increasingly active is in the larger dialog with the industry around how to solve some of the industry’s most urgent challenges.  Perhaps the single biggest challenge is the urgent need to evolve from PPC to Development at a time when many domain owners are stretched financially.  This requires innovative thinking, and in some cases requires new stakeholders.

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Great Looking Landing Pages

August 26th, 2010

I know there are people who swear that more minimal landing page graphics are better for click through rates and ultimately revenue on parked domain names. There are also people who think that a better looking landing page creates a better user experience for visitors, and they will stick around longer as a result.

My company doesn’t do enough parking to really test these theories enough for me to take a guess. However, I’ve recently seen a couple of nice looking landing pages and wanted to share them with you.

The first one is for CampingSupply.com, which appears to be a Dotzup lander based on the DNS. The pictures match the domain name and theme perfectly, and the center links make the lander look like a developed website. I would imagine the links are hand selected to give visitors the options they would expect on a camping supply website. I don’t know the owner, but I believe he has a number of good domain names.

The second landing page I like is a weight loss theme from Domain Advertising. Although they can’t link to the actual website, you can see the test theme on their internal review website. Like the aforementioned landing page, the links are hand selected, and highly relevant to the theme. It’s very easy to navigate, and it looks very similar to a developed website, which probably helps with trust, time on the site, and perhaps CTR.

What are your thoughts on custom landing pages, and have you seen any nice looking ones recently?

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